FAQ
ok tk FAQ — Live Casino, Deposits and Withdrawals
From opening an account at ok tk to withdrawing via bKash, live dealer games and account security — this page has detailed answers to the most frequently asked questions. Everything is organised into four sections so you can find what you need quickly.
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Live Casino
ok tk's live casino section lets you play with real dealers from Evolution, Ezugi and Pragmatic Play Live. See the questions below for details on mobile play, game rules and table limits.
Yes, ok tk's live casino is fully mobile-friendly. You can play directly from a browser on both Android and iOS devices. The screen adjusts automatically to smaller displays, the dealer video feed stays clear, and the chip buttons are easy to tap with your finger. Keep a stable internet connection for the best experience.
In a live dealer game, a trained dealer deals cards or spins the roulette wheel from a studio via live video stream. You place your bets through the ok tk interface and see the results in real time. Compared to computer-generated RNG slots, this gives you the feel of a real human presence.
In Teen Patti, each player receives three cards and the highest-ranking hand wins. In Andar Bahar, one joker card is revealed, then the dealer places cards alternately on the left (Andar) and right (Bahar) sides — whichever side gets a card of the same value first wins. Both games are popular with Bangladeshi players because of their simple rules and fast rounds.
ok tk has tables with a range of limits — from low to high — to suit players with different budgets. Whether you want to play carefully with small amounts or try your hand at higher stakes, there is a table to match. You can see the min-max limit of each table before entering the lobby.
Roulette has a spinning wheel with numbered slots from 0 to 36 (one zero in the European variant). Where the ball lands is the result. You can bet on a specific number, the colour of a number (red/black), or odd/even. On ok tk's live roulette tables the dealer spins the wheel in real time, so you see the result as it happens.
No, ok tk's live casino can be played directly from a mobile or computer browser — no separate software installation is needed. However, ok tk also has Android and iOS apps available through official channels, and using the app may give you a smoother experience.
Deposit Questions
Depositing at ok tk is simple and fast — bKash, Nagad, Rocket, Upay and bank transfer are all supported. First-time depositors can receive a 120% bonus at ok tk Bet. The most common deposit questions are answered below.
The minimum deposit at ok tk is ৳200 for all payment methods. Whether you use bKash, Nagad, Rocket, Upay or bank transfer, you can add balance to your account with as little as ৳200. This minimum also applies for weekly bonuses and sports bonuses.
Log in to your ok tk account, go to the deposit menu and select bKash. Send the required amount to the designated bKash number shown on the site, then enter the transaction ID in the form. Once completed correctly, the amount will be added to your ok tk balance within a short time. Make sure to pay from your own bKash account.
First, wait a few minutes — network delays can sometimes cause a slight hold-up. If the balance still has not arrived, take a screenshot of the transaction message from bKash or Nagad (SMS or app notification) and contact ok tk's 24/7 live chat support with the transaction ID. You should get a quick resolution.
ok tk currently accepts deposits via five methods: bKash, Nagad, Rocket, Upay and bank transfer. For bank transfer, major banks such as Dutch-Bangla Bank, BRAC Bank and Islami Bank can be used. The minimum deposit amount is the same for all methods — ৳200.
ok tk offers a 120% bonus on your first deposit, up to a maximum of ৳5,000. The wagering requirement is 25 times the bonus amount. For example: deposit ৳1,000 and receive a ৳1,200 bonus — your total balance becomes ৳2,200 — and you must wager ৳1,200 × 25 = ৳30,000 before the bonus winnings can be withdrawn.
The process is essentially the same for Nagad and Upay — check the correct number and amount on ok tk's payment page, then send money from your Nagad or Upay app. Enter the transaction ID on the site and you are done. The minimum amount is ৳200 and the transaction must be made from an account registered in your own name.
Withdrawal Questions
Getting your winnings quickly is one of the top priorities for ok tk users. The questions below cover withdrawal times, conditions for withdrawing bonus winnings and how to send money to your own wallet.
ok tk generally processes withdrawals within 15 minutes to 2 hours. This may vary slightly depending on peak hours or the banking network. Once the request is submitted and details are verified, the money is sent to your bKash, Nagad, Rocket or Upay number.
A pending status means the ok tk team is reviewing the request. It usually clears within 2 hours. If more than 2 hours have passed and you have completed the bonus wagering, contact support chat with your withdrawal ID. Providing the correct account details will help resolve it quickly.
You must meet the wagering requirement before withdrawing bonus winnings. For the welcome bonus, you need to wager 25 times the bonus amount. For example: if you receive a ৳5,000 bonus on a ৳8,400 deposit, you must complete ৳5,000 × 25 = ৳1,25,000 in wagers before withdrawing the bonus winnings. You can track your wagering progress in your ok tk account.
The minimum withdrawal amount at ok tk is ৳1,000. This limit applies to all methods — bKash, Nagad, Rocket, Upay and bank transfer. If your balance is below ৳1,000, you will not be able to submit a withdrawal request.
No, withdrawals at ok tk must be sent to a bKash, Nagad, Rocket or Upay number registered in your own name. Sending to another person's number is not allowed — this is a mandatory policy to protect account security and prevent fraud. It is also good practice to deposit from the same number.
ok tk's standard processing time for bank transfers is also 15 minutes to 2 hours. However, due to the bank clearing system, requests submitted outside business hours may be settled on the next working day. For faster withdrawals, mobile wallets (bKash/Nagad) are generally more convenient.
Account Security
Protecting your account and funds at ok tk matters most. Follow the responsible gaming guidelines and the security tips below. You will also find detailed guidance on how to stay safe from phishing sites and OTP fraud.
Go to the ok tk login page immediately and change your password. Then report the incident to 24/7 live chat support — they can review account activity and temporarily lock the account if needed. Also change your email account password, since email access can be used for account recovery.
Never. No genuine representative of ok tk, bKash or Nagad will ever ask for your OTP, PIN or password over the phone or in a chat. If someone asks, it is definitely a fraud attempt — hang up the call and report it to ok tk support. An OTP sent to your number is for your use only.
Choose a password of at least 10 characters — mixing uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9) and special characters (!@#$). Do not use your own name, date of birth or simple sequences like "123456". Changing your password every few months is a good habit. Do not use your ok tk password on any other site.
Fake sites often look similar to ok-tk.cam but have a slightly different URL. Always verify the correct domain ok-tk.cam in your browser's address bar and check for HTTPS (the padlock icon). Instead of clicking links in search engine ads, type the address directly. Never enter your login details on a suspicious site.
Click the "Forgot password?" option on the ok tk login page. Enter your registered email or mobile number and a verification code will be sent — use it to set a new password. If you no longer have access to the email or number, contact live chat support and verify your identity to get assistance.
No, only one ok tk account is allowed per person. Opening multiple accounts from the same device or under the same identity is a violation of the terms and conditions and puts both accounts at risk of suspension. Do not attempt to open multiple accounts to claim bonus benefits.
Have more questions? Contact support directly
If you cannot find your answer on this page, the ok tk support team is available seven days a week, 24 hours a day in both Bengali and English.
Live Chat Support
Click the live chat icon at the bottom corner of any page on the ok tk website — you will usually be connected within minutes. You can ask questions in Bengali.
Email Support
For complex matters or sending documents, contact us by email: [email protected] — you can write in Bengali or English.
For account or payment queries, have your transaction ID or account username ready to help the support team assist you. The ok tk support team will never ask for your password or OTP.