Our commitment to responsible gambling at ok tk
Entertainment is enjoyable only when it is controlled and mindful. ok tk believes every player deserves the right and the means to protect themselves — so we keep transparency, limit-setting, and support options open to everyone.
Tools to keep yourself safe
ok tk provides every registered member with several practical tools to manage their gambling habits. Using them is entirely optional, but they can be activated instantly whenever needed.
Set a deposit limit
Set a maximum cap on your daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately, and increasing it requires a set waiting period.
Session time limit
Set a maximum duration for each gaming session. Once the set time is up, you will be logged out automatically, helping to prevent extended play.
Self-exclusion
If you want to take a complete break for a set period, choose self-exclusion — options range from 30 days to a permanent break. You will not be able to log in to your account during the break.
Review your gaming history
You can view a full history of your deposits, withdrawals, and bets in your account at any time. This is the most effective first step to understanding your spending patterns.
Cooling-off break
Take a cooling-off period of 24 to 72 hours before making any major decision. During this time deposits and bets are temporarily paused, giving you a chance to clear your head.
Direct support channels
To activate any tool or get help with your account, contact ok tk via 24/7 live chat or email in Bengali — our trained team is ready to assist you right away.
Recognise the warning signs
Most people play for entertainment and never run into problems. However, certain signs are worth paying attention to. These are not signs of weakness — they are an opportunity to know yourself better. Our Terms and Conditions contain more detailed information on responsible gambling.
- You are spending more than your budget and placing more bets to try to recover your losses.
- You have started hiding your gambling habits from family or friends.
- Gambling feels more important to you than sleep, work, or family responsibilities.
- You have tried to stop on your own but keep coming back.
- You are taking on debt or selling assets to recover money you have lost.
- You feel restless or angry when you are unable to play.
- You are using gambling to escape everyday stress or low mood.
Ask yourself
If the answer to even one of the questions below is "yes", pause and seek support.
- Do I keep telling myself "just a little more" and carry on playing?
- Do I get agitated or upset when I lose?
- Is my family concerned about my gambling habits?
- Have I gone beyond my set budget?
- Do I feel the urge to bet more when I win?
Why responsible gambling matters
Playing at ok tk is about entertainment — winning and losing are both part of it. But when gambling shifts from entertainment to compulsion, it can have a serious impact on personal, family, and financial life. We believe that with the right information and the right tools, anyone can keep themselves safe.
Only citizens aged 21 or above may open an account on our platform. Age is verified at the time of registration, and identity confirmation may be requested at any time. Minors are strictly prohibited from creating or using an account.
Protecting your family
If a family member — especially a child or teenager — uses your device, make sure they cannot access your ok tk account. Always log out and keep your password secure. Use parental control software — it is an effective way to keep children away from gambling-related sites. Our Privacy Policy explains in detail how we keep user information secure.
Betting as entertainment
Always think of betting or casino games as entertainment — not as a way to make money. Before each session, set a fixed budget that you can afford to lose without it affecting your daily life. Avoid the temptation to go beyond that budget. Remember, the outcomes of casino games and sports betting are always uncertain.
The trap of chasing losses
"Chasing losses" — placing more bets to recover what you have already lost — is one of the most dangerous habits. It can rapidly multiply financial harm. If you find yourself heading down this path, take a cooling-off break immediately or contact our support team.
To learn more about ok tk, visit our About Us page — it covers the platform's values and background.
Quick facts
- Minimum age: 21+
- Support: 24/7 live chat and email
- Support languages: Bengali and English
- Self-exclusion: Activated instantly
- Limit setting: Available at any time
Where to find support
Acknowledging a problem is the first step. Support is available through any of the channels below — completely confidentially.
ok tk live chat
Chat directly in Bengali via ok tk's 24/7 live chat. Instant support is available for setting any limit or activating self-exclusion on your account.
Email support
Alongside live chat, you can also send a message in Bengali to ok tk's email support. Describe your situation in detail and the team will provide a solution suited to your needs.
Family and close ones
Talk to a trusted family member or friend. Often, a straightforward word and some empathy from someone close is the most valuable support of all.
Professional advice
Reach out to a mental health professional or counsellor. In Bangladesh, trained counsellors who work with gambling addiction are available at mental health centres and hospitals.
Request self-exclusion
Fill in the form below — our support team will activate the break on your account within 24 hours. For immediate assistance, use live chat.
After you submit this request, our team will get in touch. For a permanent break, the account cannot be reactivated later. For an immediate break, contact us directly via live chat.
Questions about responsible gambling
Answers to common questions are below. For more questions, see our FAQ page.